Co-op Legal Servcies and Family Law Services – how will they do it?
Recent news that family law heavy weight (metaphorically speaking) Christina Blacklaws and other members of her team at TV Edwards will be helping Co-operative Legal Services (CLS) set up the provision of family law services, prompts me to ask the following questions:
1. CLS has a call centre (in Bristol, I think), but it appears that Blacklaws is pushing for a face-to-face approach which is often so crucial for family law matters (in order to build client/customer rapport and trust). I note Co-op is bidding for closing Lloyds TSB branches, so more places at which to meet client’s?
2.The Gazette quotes “a range of innovative options” will be on offered, but how will that include the prospect of collaborative family law meetings (Blacklaws being collaboratively trained herself), or advocacy for those cases which go to court? Local family lawyers acting as agents for CLS, or CLS solicitors in every town?
3. How will they approach billing? – fixed fees according to the Gazette article, but this will be a bold departure from the traditional hourly charging rate by moving into the notoriously difficult option of fix fees for all but the basic legal processes of an undefended divorce.
I wait with interest to see how this all works out…
Blacklaws joins Co-operative in family law coup http://www.lawgazette.co.uk/news/co-operative-unveils-family-law-coup
Co-op to move into family law after hiring high-profile solicitors http://www.legalfutures.co.uk/latest-news/co-op-to-move-into-family-law-after-hiring-high-profile-solicitors
Co-op confirms second-round bid for Lloyds’ branches http://www.bbc.co.uk/news/business-15601351